You can call us on freephone 0800 626 249 or (+44) 01623 750343, or email us at [email protected].

You can also write to us at:

We're family people, just like many of our customers. And it's our family values that inspire us to provide you with customer service from a team of people who really care. So, if you want to place an order, discuss a query or if things don't work out as expected (we're human and that sometimes happens!), we're here to help. Simply use the contact details provided on the left side of this page. We also have web chat available during our opening hours if that's more your thing!

• Monday to Friday: 9am to 5.30pm
• Saturday: 9am to 12pm
• We are usually closed on Sundays and bank holidays
• We may vary our times at other busy periods but we'll let you know

• We aim to respond to any customer contact within one working day
• We are unable to provide an exact delivery date for any order sent by Royal Mail First Class; this is not a guaranteed delivery service
• Calls may be monitored for training purposes to help us continually improve the quality of our service