Our friendly and experienced sales team
are on hand to meet your individual needs.
We take great care to ensure that our flowers and gifts leave us in peak condition and to help them stay that way, all gifts arrive securely boxed with flower care instructions and flower food.
If you are in any way disappointed with our flowers or service, please click here to contact us.
You can also call us on: 01623 750343 / freephone 0800 626 249
Or email us at [email protected].
Alternatively you can write to us at:
Bunches Florapost Ltd.
Unit 19, Hazelford Way
In accordance with the Consumer Contracts Regulations (2014) you may cancel your order at any time without reason, within 14 working days of receiving your goods. Should you wish to cancel your order and receive a refund, you must confirm this in writing within 14 working days of receipt and return the packaged item to us at the address given above.
- The item(s) must be returned to us unused and in as new condition.
- You will be liable for all postage costs incurred as a result of returning an item to us.
- We cannot issue a refund until we have received the goods.
- We recommend you obtain proof of posting when you return any goods to us.
Please note this policy excludes all our flower products as these are perishable goods and exempt from this legislation. This does not affect your statutory rights as a consumer.
Thank you for the flowers that were delivered to me for Mother's Day, they were lovely, and they lasted over 3 weeks. I was very impressed with the delivery and how lovely they looked for the whole three weeks. Thanks again!